This was a very challenging problem, for the customer, as there were many opinions as to the cause of the problem. Investigating them all would be very costly and time consuming. Using simulation, and our experience, we were able to quickly identify where the problem was coming from and find a more direct solution, quickly and efficiently. Of course, the problem (and the associate customer frustration) could have been avoided completely if proper flow simulation was applied in the engineering phase of the equipment manufacturing process.